About the role
Description
• Build and maintain internal tooling that helps Support and Engineering teams investigate, debug, and resolve customer issues efficiently.
• Partner closely with Support leads and other internal stakeholders to turn real-world pain points into scalable, reliable tooling.
• Own and evolve our primary internal admin dashboard, including maintaining existing functionality and contributing to its future frontend architecture.
• Design, implement, and maintain ticket automations, including rule-based workflows, webhook-driven background jobs, and cross-tool integrations.
• Build and improve an AI agent and supporting workflows that automate repetitive tickets and help support engineers focus on harder, higher-impact issues.
• Develop and maintain integrations with third-party systems such as Front, Slack, Linear, and incident management tooling.
• Ensure reliability, observability, and operational safety for critical internal systems, including participating in an on-call rotation.
Requirements
• 5+ years of experience as a backend or full-stack engineer working on production systems.
• Strong backend fundamentals, including API design, background jobs, and data modeling.
• Have experience building internal tools, admin dashboards, or operational systems used by non-engineering teams.
• Comfortable working across multiple languages and frameworks, with strong experience in JavaScript or TypeScript, and the ability to work productively alongside existing Elixir systems that power background jobs and automations.
• Product-oriented mindset and are comfortable working from ambiguous requirements to propose practical solutions.
• Experience integrating with third-party APIs and maintaining long-lived internal integrations.
• Communicate clearly across technical and non-technical audiences in an async, globally distributed team.
• Excited by solving real-world problems for developers and support teams.
• Comfortable navigating evolving systems and priorities while maintaining reliability and quality.
Benefits
• Fully Remote
• ESOP
• Tech Allowance
• Health Benefits
• Annual Off-Sites
• Flexible Work
• Professional Development
Company
Supabase is an open-source Postgres development platform and backend-as-a-service that provides databases, authentication, instant APIs, Edge Functions, storage, and real-time data sync; positioned as an open-source Firebase alternative.
Supabase
